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• - We take 7-8 days for processing and packing the order.

•  We use Shiprocket for dispatching our parcels which can take between 4-12 days ( depenidng on area, weight etc)

• The orders for the user are shipped through registered domestic courier companies and/or speed post
  only.

• Orders are shipped within 10 days from the date of the order and/or payment or as per the delivery
  date agreed at the time of order confirmation and delivering of the shipment, subject to courier company /post office norms. Platform Owner shall not be liable for any delay in delivery by the courier company / postal authority. Delivery of all orders will be made to the address provided by the buyer at the time of purchase. Delivery of our services will be confirmed on your email ID as specified at the time of registration. If there are any shipping cost(s) levied by the seller or the Platform Owner (as the case be), the same is not refundable.

• Our products are of handmade nature . Hence returns and exchanges are not applicable . In case any items are defective or different from what you have ordered, an unboxing video is mandatory to support the claim. 

• The claim has to be mailed at mytinyjournalindia@gmail.com with product pictures, opening video, order ID and the issue.

• Depending on the issue, either the product will be reshipped or refunded to the customer.